11. What is a warm roof?

A warm roof places insulation above the rafters to reduce heat loss-ideal for flat roof systems.

 

12. Do you offer drone inspections?

Yes, we use drone technology to inspect roofs safely and thoroughly.

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13. Do you work with landlords and estate agents?

Absolutely. We offer tailored services for landlords and estate management companies.

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14. Do you offer fascia, soffit & guttering services?

Yes, we offer full roofline services including gutter cleaning, repair, and installation.

 

15. Do I need planning permission for a new roof?

Generally not, unless you're in a conservation area or altering the roofline significantly.

 

16. Do you do Velux window installations?

Yes, we install Velux and other brands of roof windows into pitched or flat roofs

 

17. What types of slate do you offer?

We offer Spanish slate, Welsh slate, reclaimed slate, and man-made options like Cembrit.

 

18. What is EPDM roofing?

EPDM is a rubber roofing membrane, highly durable and perfect for flat roof systems.

 

19. Do you clean up after completing the job?

Yes, we leave your property clean and tidy-no mess left behind.

 

20. Do you offer finance or staged payments?

Yes, we can offer staged payments and discuss flexible terms for larger projects.

 

21. Do you offer site progress updates?

Yes, we provide regular updates including photos and videos via WhatsApp or email.

 

22. Can you match existing roof tiles?

Yes, we do our best to match your existing roof materials for repairs and extensions.

 

23. Are your staff trained and qualified?

Yes, our team members are trained, experienced, and fully health & safety compliant.

 

24. Do you do commercial roofing?

Yes, we work with both domestic and commercial clients including offices, shops, and industrial units.

 

25. Do you provide roof inspections for homebuyers?

Yes, we offer pre-purchase roof surveys and written reports for estate agents and buyers.

 

26. Can I see examples of your work?

Yes, our website, Google, and social media pages are full of completed job photos and reviews.

 

27. Do you install dry ridge and dry verge systems?

Yes, we install both dry verge and dry ridge systems for improved ventilation and maintenance-free finish.

 

28. Do you take on small repair jobs?

Yes, no job is too small-whether a single tile or a leaking gutter, we're here to help.

 

29. Are your quotes competitive?

We aim to offer the best value for money in the North East, with quality you can trust.

 

30. How soon can you start the job?

Start dates vary based on workload, but we always aim to accommodate urgent jobs quickly.

 

31. What is your lead time for quotes?

Most quotes are sent out the same day or within 24 hours after inspection.

 

32. Do you have public liability insurance?

Yes, we are covered up to £5 million for public liability.

 

33. Do you do paving and driveway work?

Yes, we also specialise in block paving, resin drives, tarmac, and other surfacing.

 

34. What payment methods do you accept?

We accept bank transfer, card, and cash depending on customer preference.

 

35. Can I speak to past customers?

Yes, references and testimonials can be provided on request.

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36. Do you work weekends?

Yes, we are flexible and can arrange weekend work when needed.

 

37. Can you remove old roofing waste?

Yes, all waste is removed and disposed of legally through licensed contractors.

 

38. Are scaffolding costs included?

Yes, if required, scaffolding is included in your quotation unless otherwise stated.

 

39. Can you waterproof chimneys and leadwork?

Yes, we provide chimney repointing, lead flashing, and waterproofing services.

 

40. Why should I choose J&L Welch Roofing?

We're local, trusted, highly rated, and dedicated to delivering quality craftsmanship with unbeatable customer service